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 Delivery |
Who delivers?
Currently 95% of standard packages are delivered by DPD UK.
DPD orders can be tracked using your ORDER NUMBER and POST CODE www.dpd.co.uk/tracking/tracking.do you need to click on 'show advanced' then enter Order Number as SENDERS REFERENCE and Post Code as DELIVERY POST CODE.
Orders for bulky or fragile goods are delivered using specialist carriers and cannot be tracked online.
What charges?
England and Wales
(including Isle of Wight)
- FREE for orders above £200
- £6.85 for orders below £200
- optional Saturday delivery £25
- Any large or fragile item £39.50 date/time agreed with you in advance (eg baths, bathroom suites, shower trays, bathroom furniture & enclosures, etc....)
Scotland & Northern Ireland
- all packages £11.65
- bulky or fragile goods by special arrangement only
Jersey
- Small items (eg Taps) £19
- Complete Showers £19
- Pumps & other items £22
- bulky or fragile goods by special arrangement only
Guernsey
- Small items (eg Taps) £25
- Complete Showers £30
- Pumps & other items £35
- bulky or fragile goods by special arrangement only
Republic of Ireland
- Small items (eg Taps) £16
- Complete Showers £21
- Pumps & other items £24
- bulky or fragile goods by special arrangement only
Other countries
How Long?
We expect to ship goods on the working day after the order is placed. Normal DPD package service to most mainland UK post codes is 24 hours from time of collection at our depot (see note below for service to remote areas).
In Stock?
If an item is out of stock we will contact you immediately with expected availability and to confirm that you are prepared to wait. We aim to have full stock for most manufacturers including Grohe, Aqualisa, Salamander, Stuart Turner, Mira, Trevi, Ideal Standard, Vectaire, Shades & Saniflo. Exceptions are:
- Hansgrohe only popular items are held as stock, allow up to 8 working days for non-stock items.
- Vogue have an exceptionally large range of towel warmers, we stock popular models, uncommon items are often shipped direct from the manufacturer. Exotic styles items are made to order and in exceptional circumstances can take between 4 & 6 weeks.
- Barber Wilson we keep stock of popular items in chrome finish. Other items are obtained direct from the manufacturer and can take 10 days. Where large quantities or exceptional items need to be made to order this can take up to 4 weeks.
NOTE
1. Fragile & Bulky items are delivered by specialist carrier (eg bathroom suites, bathroom furniture, shower enclosures, etc.....) usually to mainland England/Wales only. Please allow 6 working days for these items. We will contact you to fix a convenient time.
2. Deliveries to remote areas
DPD services to remote areas is as follows:
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Email us anytime
....... All prices include VAT
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